this woman just conjured up her own creature.

i repeated to the caller, "dol-phin, as in the animal".

she paused and questioned her own spelling skills, "uh...is that with a 'P'...'H' "?

"yes"

chuckling at her lapse of memory there for a second, she spelled out her entire word, "D...O...P...H...E...N".

"..."

"dolphin right?"

"yes. as in the animal."

"ok...got it !"

click.

...