first time she called, she booked some cargo so singapore. second time she called, she wanted to confirm everything that i had just repeated. a third time she called,within a span of five minutes, and inquired, "can i shift the departure date to saturday instead of friday ?"

"yes. your new connection time will be on monday."

"what? there's no connection on sunday?"

"no."

befuddled silence.

"so...there's no connection on sunday..."

silence. because some people just like to repeat themselves while they think.

"right?"

"... like i said, there is no connection on sunday."

"oh...but i thought there was..."

"no. there is no connection on sunday."

"so...there's no narita to singapore connection on sunday ?"

"..."

if it weren't for the big perk of travelling on the plane for a mere $30, and the advantage of being able to board the plane straight from our building without going through regular customs, i'd scream in these people's ears: WHAT PART OF NO DO YOU NOT FUCKIN UNDERSTAND YOU FUCKIN IDIOT?? and walk out the door.